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How much does custom clinic software cost in the UK?

Real price ranges for custom clinic software in the UK, what pushes the cost up or down, and how to compare it fairly with the practice software you pay for now.

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  • Resend
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Most clinic owners ask about price first, and most developers answer with "it depends". It does depend, but not so much that you cannot plan. Here are the ranges we and other UK developers work to, what moves the number, and how to tell whether custom is good value for your clinic.

The short answer

Typical UK starting points. Final prices depend on scope.
What you needTypical starting pointWhat it usually includes
A fast clinic websitefrom £2,400Custom design, a page per treatment, online booking wired in, local SEO
A clinic systemfrom £6,000Booking built around your rules, patient accounts, clinician dashboards, your existing tools connected
Hosting and carefrom £300 a monthHosting, backups, monitoring, security and unlimited content edits
A full clinic platformQuoted after scopingResults or reports, an online shop, apps, several integrations

Other UK developers publish similar figures. One puts a first release at around £10,000 and a full clinic system at £25,000 to £60,000. Treat any figure as a starting point until someone has looked at how your clinic actually runs.

What pushes the price up

  • Booking rules that are genuinely complex: home visits, fasting slots, insurer authorisation codes, packages or consultation first booking
  • Patient accounts with documents, results or reports that need a clinician's sign off
  • Integrations with labs, payment providers, accounting or existing practice software
  • Moving years of data out of an old system and cleaning it on the way
  • An online shop with clinical checks, or a patient app on iOS and Android

What keeps it down

  • Starting with the one workflow that costs the most time, then adding the rest in phases
  • Keeping tools that already work, such as your accounting software, and connecting to them
  • Clear decisions on who signs off what, so the build is not redone mid-project
  • Using proven building blocks for payments, email and hosting instead of writing them from scratch

How to compare it with the software you pay for now

Off-the-shelf practice software is usually priced per practitioner or per user each month, so the cost grows every time you hire. Add three years of those fees, the add-ons, and the hours your team spends copying details between systems. Then put the custom quote, hosting and planned improvements next to it. Our guide to when a custom system is worth it has a simple table to fill in.

If the off-the-shelf total is lower and the software fits how you work, stay where you are. That is a perfectly good answer. Custom earns its place when the workarounds cost real hours every week, or when the way you deliver care does not fit anyone's template.

What you should own at the end

Ask every developer the same question: who owns the code, the data and the hosting account when the project ends? With Hizmedia, the clinic owns all three, with no per practitioner licence fees. If a quote is cheap because you rent the result forever, it is not cheap.

Frequently asked questions

Hizmedia clinic systems start from £6,000, and clinic websites from £2,400. Other UK developers publish estimates of around £10,000 for a first release and £25,000 to £60,000 for a full system. The final price depends on scope.

Not upfront. It can cost less over three years when per practitioner fees, add-ons and staff workarounds are high. Price both options over the same period before you decide.

A focused first phase, such as booking and patient accounts, usually takes weeks rather than months. Larger platforms are built in phases so the clinic starts using the first part while the next is built.

Want this built for you?

Tell us about your clinic and what you want more of, or less of. We will tell you plainly what we would build and what it should bring back.

Related service: Clinic Systems